# Add a company or person

> Create a buyer or supplier contact with TRN, Peppol ID, address and payment terms so invoices fill in correctly.

Source: /help/en/contacts/add-a-contact

Contacts are the buyers you invoice and the suppliers whose invoices you receive. A contact can be a company or an individual; you enter the name that must appear on the tax invoice.

## Steps

1. Go to **Contacts** and click **Add Contact**. The dialog has three tabs (five when you edit an existing contact).
2. **General**:
- **Type**: **Customer**, **Supplier** or **Customer & supplier**. These are the default words; if your organization changed them under **Settings → Workspace → View → Terminology** (for example to Client and Vendor), the choices follow. See [Customer and supplier terminology](/help/en/settings/terminology).
- **Company or person**: leave the switch on **Company** and enter the **Legal Name** and **Legal form** (LLC, FZE, sole establishment…), or switch to **Natural person** and enter first and last name.
- **Name (Arabic)** for Arabic and bilingual PDFs, and **Trading Name** if different.
- **Customer number**: type one or click the wand to take the next number of the customer series (template and counter under **Settings → Outgoing invoices → Document Numbering**). **Category** is a free text such as `wholesale` for filtering.
- **TRN**: 15 digits, or leave empty for a buyer that is not VAT registered. Only digits are accepted (spaces and dashes are dropped) and a counter shows how many of the 15 you have entered. For a customer whose **Country** is not the UAE the field is called **VAT number** and takes that country's number, letters included (for example `DE123456789`).
- **Peppol ID**: the fixed prefix `0235:` is shown in front of the field; enter the 10-digit TIN, which is the first 10 digits of the TRN (a pasted full TRN or `0235:…` value is shortened for you). Click **Use TIN from TRN** to fill it from the TRN above. The shield button checks whether the participant is registered in the Peppol network. The small **Scheme** picker next to the label is `0235` for UAE contacts; for a customer abroad it is empty until you pick the customer's own scheme (for example `9930` for a German VAT number), or paste the whole ID such as `9930:DE123456789`. See [Peppol IDs for your contacts](/help/en/contacts/peppol-id-lookup).
- **Legal registration**: the type (**Trade licence**, **Commercial licence**, **Emirates ID**, **Passport** or **Cabinet decision**), the **Number**, and the **Licensing authority** for a licence or the **Issuing country** (2 letters, for example `IN`) for a passport. It is required on out-of-scope invoices and their credit notes and sent with every e-invoice when filled. Draft invoices take the current value when saved; issued invoices keep the value they were issued with.
3. **Address**: Street, Additional Address, City, **Emirate** (pick from the list), Postal Code. The country defaults to the UAE.
4. **Additional**: Contact Person, **Email** (the recipient when you send by email or send a payment reminder), Phone, Website, **Payment Terms (days)**, **Price list**, **Currency** and internal **Notes**.
5. Click **Add Contact**.
6. Open the contact again with **Edit** for two more tabs: **People** (several contact persons with position, email, phone; one is the **Primary contact** and is shown in the editor; **Receives invoices** marks who gets documents by email) and **Addresses** (delivery and billing addresses that can be picked in the invoice editor).

## Good to know

- Picking a contact in the invoice editor fills the buyer block, the TRN and the due date from the contact's payment terms. Currency defaults to the contact's currency.
- Changing a contact's **TRN** or **Name** updates its draft and validated invoices, so validating again picks up the new details. A value typed differently on one invoice is kept there, and invoices already submitted never change.
- If the contact has no **Email**, sends go to the contact person marked **Receives invoices** (the primary one first).
- You can also create a contact directly from the editor's recipient picker with **New contact**.
- Search the list by name, customer number, TRN or email; filter by type and category. Edit and Delete are in the row menu. A contact used on invoices or received invoices is deactivated instead of deleted, so those documents keep it.
- A supplier is created automatically (stored type `seller`) when an incoming invoice arrives from an unknown TRN.
- In the editor, the primary contact person is shown under the buyer with a shortcut to use their name as the salutation; saved delivery addresses appear above the delivery fields.
- Accountants, admins and owners can add contacts; viewers cannot.

## Related

- [Import contacts from CSV](/help/en/contacts/import-contacts)
- [Peppol IDs for your contacts](/help/en/contacts/peppol-id-lookup)
- [Customer and supplier terminology](/help/en/settings/terminology)