# Check whether an invoice was delivered (delivery log)

> Read the Deliveries card on a document to see every email, Peppol transmission and manual hand-over with its state.

Source: /help/en/settings/check-invoice-delivery

Every document keeps a delivery log. It answers the question "did this reach the buyer?" separately for email, the Peppol network and deliveries you made yourself.

## Steps

1. Open the invoice, proforma, quote, reminder or cover letter.
2. Find the **Deliveries** card. The badge shows how many deliveries exist; "Not sent yet" means none.
3. Each row shows the channel icon and name (**email**, **peppol** or **manual**), the recipient, a state badge, the date and time, and below it the subject, Cc/Bcc, attachment file names and any messages.
4. Use **Resend** (or **Send by email** if nothing was sent) to send again, and **Record manual delivery** to log a hand-over by post, courier or in person with **Delivered to** and an optional **Note**.

## States

| State | Meaning |
|---|---|
| queued | Waiting to be sent |
| sent | Handed to the email provider or ASP |
| delivered | Confirmed by the receiving side |
| skipped | Not sent because no email provider is configured on the platform |
| failed | The provider refused it; the error text is shown |
| bounced | The recipient's server rejected the address |

## Good to know

- "sent" does not mean the buyer opened the email; Alya Books does not track opens.
- The Peppol channel reflects the FTA lifecycle: submitted, delivered and reported are shown on the invoice status, and the delivery row mirrors the transmission.
- On an invoice, the **Deliveries** card, **Send by email** and **Record manual delivery** appear only once the invoice has passed validation; a draft shows a note instead.
- Viewers can read the log but cannot resend or record deliveries.
- Manual deliveries have no attachments; they are your own record.
- Integrations get the same data from the invoice status endpoint, and the `invoice.sent` and `document.sent` webhook events fire when a delivery is recorded.

## Related

- [What to do when sending fails or is skipped](/help/en/settings/failed-delivery)
- [Email sending settings](/help/en/settings/sending-settings)