FAQ

Frequently asked questions.

The mandate, the format, the network, and how Alya Books fits. If your question is missing, the help centre and support are one click away.

E-invoicing basics

The UAE mandate

Using Alya Books

Pricing

Developer-specific questions are answered in the developer FAQ. The answers on this page summarise official sources; where they differ, the Ministry of Finance and the FTA prevail.

Still have a question?

Write to us, or try it yourself on the free plan.

Free Starter plan · No card · Cancel any time

Frequently asked questions.

E-invoicing basics

What is an electronic invoice?

What is PINT AE?

What is UBL?

What is Peppol and how does it work?

What is an Accredited Service Provider (ASP)?

Is a PDF still an invoice?

What do the BT fields mean?

The UAE mandate

From when am I obliged to issue e-invoices?

Does the obligation apply to small businesses and freelancers?

Can I still send PDF invoices?

Do I need to receive e-invoices as well?

What happens if an invoice is rejected by the FTA?

How do credit notes and cancellations work?

May I show prices including VAT?

How are amounts rounded?

What must I keep, and for how long?

Can I invoice foreign buyers?

Can I use GLNs or item numbers?

Using Alya Books

Can I use Alya Books without connecting any software?

Can I create invoices automatically through an API?

Does Alya Books support approval processes?

Can I send invoices directly from Alya Books?

Are incoming invoices processed too?

Is there an export for my accountant?

Can I use my own invoice design?

Can several users share one account?

Can I manage several companies or clients?

How long does an API integration take?

How is my data protected?

Does Alya Books work in Arabic?

Pricing

How much does Alya Books cost?

Do I need a credit card to start?

What counts as a credit?

Still have a question?