Sending with your own SMTP server

By default, emails leave from the Alya Books platform address with your sender name and reply-to. The SMTP card lets you store your own server so that, when the SMTP transport is enabled on the platform, emails go out from your own domain instead.

Current status

The settings can be saved today, but sending still uses the platform provider. The card says so: "Until this transport is enabled on the platform, emails fall back to the Alya Books sender." Entering SMTP details therefore does not change what your buyers see yet.

Steps

1. Go to Settings → Sending (owners and admins).
2. In Own outgoing mail server (SMTP), switch on Use my own SMTP server.
3. Enter the details from your email provider:
   • Host, for example smtp.office365.com.
   • Port: 587 for STARTTLS is the default; 465 for implicit TLS.
   • Username and Password: usually the mailbox you send from. Many providers require an app password rather than the normal one.
   • Use TLS: leave on.
4. Click Save Sending Settings. The password is stored on the server and never shown again; the field shows "(saved)". Leave it blank on later saves to keep it.

Good to know

• To stop using your server later, switch Use my own SMTP server off and save.
• Until the transport is enabled, deliveries in the Deliveries card still show the platform provider.
• Sending from your own domain will require the mailbox to allow SMTP authentication; Microsoft 365 and Google Workspace both have a setting for this.
• The reply-to address and signature apply in both cases.
• When the transport goes live, the help centre and the card text will say so.

Related

• Email sending settings
• What to do when sending fails or is skipped